Features

See every lead and what to do next

From first enquiry to signed proposal — capture, market, chat, quote and close in one simple, honest CRM. Every feature, on every plan.

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Contacts & companies

One clean record for every person and business you deal with — activity, notes, custom fields, saved views and CSV import.

Deals & pipelines

Track every deal through stages you define. See value, owner and next step at a glance, and never let one slip.

Quotes & AI proposals

Price quotes from your own catalogue, then turn one into a persuasive proposal — AI-drafted on your branded templates, approved by you before it ships.

Marketing built in

Campaigns, email sequences, tracked links and consent handled properly — with cost-per-contact measured from real ad spend, not guesses.

AI assistant

Ask questions of your own CRM data in plain English. Actions are proposed first and run only when you approve.

Live chat with AI answers

A website widget staffed by your team and an AI first responder grounded in your own knowledge — every chat becomes an enquiry, not a lost visitor.

Two-way email

Send and receive email without leaving the CRM — conversations attach themselves to the right contact and deal.

Automations that do the busywork

Trigger → conditions → actions. Move deals, set fields, notify people and create follow-ups automatically.

Services & client agreements

A catalogue of what you sell, interest marked on every contact, and client agreements with renewal and notice-period reminders that fire themselves.

Reviews & referrals

Ask happy customers for reviews at the right moment, and track referrals back to the person who made them.

SMS & WhatsApp

Reach customers where they actually reply — consent-aware messaging with opt-outs honoured everywhere, automatically.

Social publishing

Post to Facebook, Instagram, LinkedIn and Google Business from one composer, and see what each post brought in.

Dashboards & reporting

Customisable home dashboards and live reports — revenue, conversion, workload, breakdowns by stage or owner.

Tasks & follow-ups

Calls, meetings and to-dos tied to contacts and deals, so the next step is always obvious.

Lead capture forms

Embeddable forms and shareable links — submissions land straight in your CRM as new contacts, ready to work.

Mobile app

The whole CRM on your phone — check a record, log a call or move a deal from the van, the site or the showroom.

API, webhooks & imports

A full REST API, signed webhooks and a Zoho CRM importer, so Leadily fits into the tools you already run.

SSO & secure by design

Google and Microsoft single sign-on, capability-based roles, and strict per-workspace isolation.